Privacy Policy

Effective Date: December 6, 2024

At Snowwheelz Holidays, we are committed to protecting your privacy and ensuring a safe online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the steps we take to protect your data.

1. Information We Collect

We collect the following types of information:

  • Personal Identification Information: When you use our website or book our services, we may collect personal information such as your name, email address, phone number, and payment details.
  • Non-Personal Identification Information: This includes your IP address, browser type, device information, and browsing behavior on our website.
  • Booking Information: When you book a tour, hotel, or car rental, we collect details related to your booking, including your travel preferences, payment details, and booking confirmation.

2. How We Use Your Information

We use the information collected for the following purposes:

  • To Process Transactions: We use your information to complete bookings, process payments, and manage your reservations.
  • To Improve Our Services: We use your data to understand your needs and preferences, allowing us to offer personalized recommendations and improve the overall user experience.
  • To Communicate with You: We may contact you with updates on your bookings, promotions, and new services.
  • To Ensure Legal Compliance: We may use your information to comply with legal obligations, such as tax or regulatory requirements.

3. Data Protection and Security

We take the security of your personal information seriously. We use industry-standard encryption technology (SSL) to protect your data during transmission. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.

4. Sharing Your Information

We may share your personal information with third parties in the following situations:

  • Service Providers: We may share your information with trusted third parties who assist us in providing services (e.g., payment processors, car rental companies, hotels).
  • Legal Compliance: We may disclose your information if required to do so by law or to protect our legal rights.
  • With Your Consent: We may share your information with your explicit consent or as otherwise disclosed at the time of collection.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience. Cookies are small files stored on your device that help us remember your preferences, personalize content, and track site usage. You can manage or disable cookies through your browser settings, but doing so may affect certain features of the website.

6. Your Rights

You have the following rights regarding your personal information:

  • Access: You can request access to the personal information we have on file.
  • Correction: If your information is inaccurate or incomplete, you can request corrections.
  • Deletion: You can request the deletion of your personal information, subject to certain exceptions (e.g., legal obligations).
  • Opt-Out: You can opt-out of receiving marketing communications from us by following the instructions in the emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. These external sites have their own privacy policies, which we do not control. We encourage you to review the privacy policies of those websites before providing any personal information.

8. Children’s Privacy

Our services are not intended for children under the age of 13, and we do not knowingly collect personal information from children. If we become aware that a child under 13 has provided us with personal information, we will take steps to remove such data.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal information, please contact us at:

By using our website and services, you consent to the collection and use of your personal information as outlined in this Privacy Policy.